Privacy Policy
Last updated: 13 November 2025
Welcome to Ping!
We care deeply about privacy. This policy explains what we collect, how we use it, and what rights you have.
1. Who we are
The Ping app is published by PrepaHub.
You can contact us at:
2. Data we collect
We only collect what is necessary for the app to work:
- Internal user identifier (generated automatically)
- Email address (account creation or Google/Apple sign-in)
- Technical data: device model, app version, OS version, device language
- Anonymous usage statistics (e.g. number of reminders created, notifications sent, actions taken)
- Your reminders (text, date/time, status)
If you make a purchase via the App Store or Play Store, payment information is processed exclusively by those platforms.
We do not store your banking details.
3. How we use your data
We use your data to:
- Inform you about updates or new features (if you consent)
- Analyze usage (e.g. via Amplitude or Firebase Analytics)
- Improve reliability and user experience
- Sync reminders in real time across your devices
- Deliver reminder notifications at the chosen time
- Provide access to your account and reminders
4. Data sharing
We never sell your personal data.
We may share some data with service providers that help us run the app:
- Amplitude (usage analytics)
- RevenueCat (subscription management)
- Firebase (authentication, analytics, data storage)
These providers comply with GDPR and only process data on our behalf.
5. Data retention
Your data is kept while your account is active.
You can request full deletion of your data at any time by emailing:
6. Security
We use appropriate technical and organizational measures to protect your data (encryption, restricted access, secure backups).
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to data portability
- Right to object
- Right to erasure
- Right to rectification
- Right of access
To exercise your rights, email:
8. Data hosting
Data is hosted on secure Amazon Web Services (AWS) servers located in Europe, in accordance with GDPR requirements.
9. Changes to this policy
We may update this policy from time to time.
Any changes will be published on this page with an updated date.
We encourage you to review it periodically.
10. Contact
For any questions about this privacy policy: